Returns & Refund Policy
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item in it’s original package and include your proof of purchase, and mail your return to the following address:
Silk Road Treasures
28566 Ballard Dr Unit C
Lake Forest, IL 60045 United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the return shipment of the item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
Please Note: A $5 stocking fee will be applied to all returned items valued over $50
If you have any questions concerning our return policy, please contact us at: